Information We May Collect From You
When you use our website we may collect and process the following data about you:
Information that you give us
You may give us information about you by filling in forms on our website or by corresponding with us by phone, e-mail or otherwise. This includes information that you provide when you register to use our website, subscribe to our services (including signing up for our newsletter or to join the network), participate in forums on our website and when you report a problem with our website. The information you give us may include your name, organization, address, e-mail address, phone number, username, and personal description.
Information that we collect about you
When you visit our website we may automatically collect information about your visit such as the webpages you viewed, services you viewed or searched for, length of visits to certain pages, the times and dates of these actions and any phone number used to call our customer service number. We may also collect data from the device and application that you use to access our services, including your IP address (from which we may infer your geographic location), login information and browser type. If you arrive at our website from an external source (such as a link on another website or in an email) we record information about that source.
Information that we receive from other sources
We may receive information about your child(ren) from third parties with whom we work including Health and Education.
How We Use the Information
We use the information held about you in the following ways:
To provide you with our newsletter and with information that we feel may interest you. We do not provide your details to third parties for marketing purposes.
To notify you about changes (permanent or temporary) to our service.
To ensure that content from our website is presented in the most effective manner for you and your computer.
To administer our website and for internal operations, including troubleshooting, data analysis, testing, research and statistical purposes, and as part of our efforts to keep our website safe and secure.
Disclosure or Sharing of Your Information
We will not sell your information to third parties or otherwise disclose your information to third parties for marketing purposes.
Updating your Information
If you wish to update or amend your personally identifiable information or data you may do so by making the change within your account once logged in or by using our Contact Page. We will respond to your request within 30 days.
We will retain your information for as long as your free membership is active. If you wish to cancel your free membership or request that we no longer use your information to provide your services please contact us.
We will retain and use your information as necessary to comply with our legal obligations.
We employ a web-tracking system to track visitor traffic patterns throughout the website. We collect the visitor’s domain name, referral data, browser, platform type and duration of the visit. The information gathered is used to produce overall usage statistics about our website, which we use to evaluate the website. We do not correlate this information with data about individuals.
If you use the forums or Private Messages on this website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums or private messages. Please note that you have the ability to hide your e-mail address within the forum section within the “privacy settings”. To request removal of your personal information from our blog or community forum, contact us.
You have the option of receiving email notifications each time someone replies to the threads or boards you add to your notify list. If you no longer wish to receive these types of notifications simply login to your forum account and modify your notifications.
Links to Other Websites
Our website contains links to and from third party websites. If you click on a link to those websites you will leave our website go to the website that you selected. Please note that we cannot accept responsibility or liability for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as us. We encourage you to review the privacy policies of any third party before you submit any personal data to them.
Social Media Features and Widgets
Storage and Security
Where you use a password to access certain areas of our website you are responsible for keeping this password confidential and must not share it with anyone.
We will do our best to protect your personal information, but we cannot guarantee its absolute security, and any transmission of data to our website is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Last Updated 5th March 2014